Skip to content

FREE SAME DAY LOCAL DELIVERY MINIMUM SPEND £20

RETURNS & REFUNDS

Mobivape Worcester LTD ("we", ''us'', ''our'') are committed to protecting and respecting your privacy. If you’re shopping with us online or over the telephone, then you’ll be pleased to hear that you are covered by the Distance Selling Regulations. These have been established to make sure you have an opportunity to cancel your order if the goods aren’t what you expected. After all, we all make mistakes from time to time.

STANDARD DELIVERY

You have the right to cancel your order at any time, up to 7 working days after the day you receive it. But, you must tell us straight away if you wish to do this. You must take good care of the items while they’re in your possession; they must be returned to us in a sellable condition. It is your responsibility to return the items to us, or to arrange collection of larger items.
This needs to be done promptly at your cost. These regulations don’t apply to anything that has been personalised or to intimate, perishable or time-critical goods. Please note that we are unable to accept any returned e-liquids that have been unsealed or used in any way, as this would constitute a health and safety risk due to hygiene purposes.

If you change your mind, don't worry. We offer a refunds and returns service on purchases made through our website.

RETURNS & REFUNDS / TERMS & CONDITIONS

● Please ensure you let us know by email or telephone within 14 days of receiving your order that you wish to return it.
● You are responsible for the return postage and associated costs. Please ensure you select an insured service for goods worth more than £50.
● Please ensure you return goods in a saleable condition, e.g. with original packaging intact.
● Unfortunately, we cannot accept returns or provide refunds on any e­liquids due to health and safety requirements.
Please send all returns items to: Mobivape, Refunds & Returns, 120 Central Road, Worcester Park, KT4 8HT

Subscribe to our newsletter

Subscribe to our newsletter and get 10% off your order!

FREE DELIVERY

We offer FREE UK Delivery on all orders - order before 3pm to get same day delivery in selected areas. 


Satisfied or refunded

If, for any reason, you are not entirely satisfied with your purchase, we are here to help you!

Top-notch support

We Offer a live chat system built in with our website so we can keep a close eye on our customers and help out with any issues they may have.


Secure Payments

Using trusted payment gateways like Paypal you can guarantee that your bank details are secure and safe.


-->